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Education, Training and Certification

Abby Atkinson, CCAP II
 
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Certification
ICCAP Level II: Certified Customer Advocacy Professional

 

 

Management Training

  • Dale Carnegie Leadership for Managers training

  • Leading Successfully

  • Applying Leadership

  • Negotiate to Yes

  • Effective Presentations

Skills
Education

  • Implemented SlapFive, expert with Point of Reference’s ReferenceEdge and Boulder Logic Reference Management Systems

  • Experience with ROInnovation’s ReferenceView, and Influitive’s AdvocateHub databases

  • Experience with SalesForce

 

Katharine Gibbs, New York, NY

​AOS degree / Liberal Arts

 

 

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