Hello,
I'm Abby.....
I'm passionate about my customers. I'm passionate about my advocacy program. And I'm passionate about my people.
What energizes and drives me? Knowing the impact my customers, program and people have to my company. It's so rewarding reaching out to customers and building strong relationships. It's all about that personal connection.
My commitment to customer advocacy is reflected in my achievement of professional certification (levels 1 and 11) for CCAP (Certified Customer Advocacy Professional).
Specializing in:
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Customer reference / advocacy programs
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Field and corporate marketing
Website:
Cell:
+1 201.783.0877
Email:
Social links:
TESTIMONIALS
“You’ve got a growth mindset to the max that just says you're a results-oriented, relationship-first, mature professional who just gets it done and built a scalable program that can move fast, but that can also move smart and strategically.”
– Tom Stilwell, VP Corp Comms, Illumio
“You are such a bright spark for this team and have brought an amazing creative energy to all we are doing. I love your spirit and ‘can do’ attitude. You have single-handedly built, shaped and nurtured the best customer advocacy program I have seen in my entire career."
- Kara Wilson, former CMO, FireEye
FAVORITE QUOTES ABOUT ABBY'S PRESENTATIONS
“This was the strongest presentation overall. What I loved about Abby’s presentation is that she included a lot of specifics and examples which could be replicated. Comprehensive and full of valuable nuggets.”
– Attendee, 2016 Summit
"Abby was the best of all the presenters! She really gets it!”
– Attendee, 2016 Summit
"Helpful for folks getting their reference program off the ground – metrics!”
– Attendee, 2016 Summit
"The whole event was worth it for Abby’s presentation.”
- Attendee, 2009 Customer Engagement Strategy Conference
TESTIMONIAL
“She's pioneered leading-edge metrics and practices for reference programs… she continues to push the envelope.”
- Bill Lee, founder of Summit on Customer Engagement and Center for Customer Excellence, presenting Hall of Fame Award to Abby.
